Sestec’s customer support ensures the selection and tailoring of ideal high-quality, sustainable adhesive solutions based on the client’s provided chips or fibers, adjusting formulations to meet specific production needs and goals for optimal performance.

The process starts with detailed communication about the client’s current production, including parameters like press conditions and specifications.

This step is key to understanding the client's needs and the specific conditions under which the adhesive will be used.

All exchanges are protected by a Non-Disclosure Agreement (NDA) to ensure secure sharing of sensitive information.

Sestec prepares and tests laboratory boards using the selected adhesive, applying it to fibers or chips, followed by pressing and cutting into specimens for mechanical, moisture resistance, and formaldehyde emission tests.

A comprehensive report with test results is shared and discussed with the client.

In the second phase, the adhesive is tested on the client’s production equipment under standard conditions, with Sestec offering on-site support during industrial trials and protocol preparation.

This collaborative process ensures the selection of an optimal adhesive that meets the client’s production needs, supporting sustainable, high-performance solutions.